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RETURNS POLICY

What is your policy for returns?
 
If a product is deemed defective, arrives broken or has a mistake we will replace at no cost to the customer. Simply email or call us.  We may want to have Fedex pick up the damaged products.
 
If a customer wishes to return a stock product that has not been altered, it will be the responsibiity of the customer to return the items to us in original packaging and condition. A restocking fee of up to 25% may occur depending on the product.
 
There are no return on custom or personalized items, as these can not be resold by our company. We always send a proof of customized products to be approved prior to production.

LEADING EDGE AWARDS & PROMOTIONAL PRODUCTS
FORMERLY CERTIFICATE SPECIALISTS
12155 Metro Parkway, Ste. 1
Fort Myers, FL  33966
 (NOTE NEW ZIP CODE)
(239) 482-0494       (239) 482-5504 (Fax)
email: sales@leadingedgeawards.com